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My family and I can not thank the staff enough for their professionalism during this hard time. From 1st contact they provided service beyond expectation. We were in awe at the office visit. We had to coordinate an out of state burial and Bernard, got on the phone immediately and reached out to a Funeral home in the state we were going to. He coordinated that entire exchange! Jane was a pleasure to work with and offered her help in every area. Ron greeted us at the viewing and offered support while the family viewed our love one. Amanda offered comforting conversation during our viewing and was a great support during the funeral.
My aunt was groomed so well. The amazing job performed by PW Mortuary was beyond our wildest dreams. She looked AMAZING!
Even at the burial site, hours away from Gainesville, they provided the most awesome service, EVERYONE on staff is GREAT, PATIENT AND KIND. PW Mortuary is above standard in this industry. The Frasier family is very grateful! Many Thanks!!!
We would like to extend a debt of gratitude to the entire Phillip & Wiley Mortuary staff for the exceptional service they provided to our family after the passing of our beloved grandmother. We were utterly impressed with how they walked us through the funeral arrangement process with great detail and patience. Thank you Mr. Phillip for making the process a lot less stressful with daily communication and updates regarding important details. Thank you Mr. Wiley for taking the time to accompany us to find an ENTIRE ensemble for our grandmother. She looked flawless! It gave our family an immense sense of closure to see her beautiful, with a smile, and at peace. Special thanks to Jane for her promptness. Jane you were AWESOME! We were a handful at times undoubtedly, but the Phillip & Wiley staff handled each situation with extreme professionalism and for that, we are forever grateful. During the time of a love one's demise, Phillip & Wiley Mortuary will provide Service Beyond Expectations Guaranteed!
~The Brown Family~
"Service beyond expectation," is a very apt description of PhillipWiley. I live in Rockford, IL and recently attended the funeral of my sister, Lula Mae Melton. Bernard Phillip is very compassionate, ahead of the "game" of mortuary science, as well as his skillset being second to none, I wanted to thank him personally for his professionalism, compassion, and for being who he is. It is never easy (as he said) losing a loved one, but seeing them at their best does remove some of the angst, if not the hurt. Mr. Phillip outshines every mortician I have met, and I have met many. I wish we had you here in the Midwest Mr. Phillip. God's blessings and favor to you as you continue to help families in their time of grief. It is very apparent that your skillset in mortuary science is top-notch. Thank you seems so little, but we all indeed thank you!
Words cannot explain how grateful me and my family is with Phillip & Wiley for a wonderful service they did with my Aunt Lula! Everything was perfect! PERFECT to where if there were a mistake fixing it wouldn’t have been any better! Meaning there wouldn’t have been nothing to fix! Thank you guys for everything and I hope God blesses your business from top to bottom and make every family’s happy the way you did for me and mine. God Bless you Denetria🙏
I really don't know where to begin as I tell everyone of the exceptional service that my family and I, received from Phillip and Wiley Mortuary Inc. The passing of my mother was one of the hardest things for my family to deal with. Phillip and Wiley, handled my mother with grace, and treated her as if it was their own mother, from the day we called to have her picked up. If there was a check list of things to go by, as it relates to the service they provided my family, literally every box and some would be checked! They far exceeded every expectation I had. They were there to answer our questions or to make revisions at the drop of the dime, day or night. The White/ Williams family, is eternally grateful to Phillip and Wiley Mortuary, their impeccable service and dedication to serve others in their time of need, speaks volumes about this funeral home. Choose Phillip and Wiley Mortuary for all your burial needs and I can guarantee, that they will far exceed any expectation you have or had.
We cannot begin to express or sincerest gratitude for the phenomenal job that you bestowed on our family. Many thanks for treating mom and our family at our lowest and greatest time of need. Mom said for the first time she was at lost for words due to the passing of our beloved Craig. That is truly momentous because normally mom spearheads everything. Phillip & Wiley Mortuary, Inc. took the driving seat and orchestrated the entire service with such grace and dignity. My mom was able to sit back and grieve properly. From the numerous conversations, the many special requests and the heartfelt way that you all treated my brother in his final transition. Words cannot ever repay for the exceptional job that you undertook. My brother was a man that prided himself in his appearance. You exceeded all our expectations and much more. My brother would have been proud of how well he was take care of during his final rest. That radiant smile on his face expressed that he entered his final flight in peace and happiness! Job well done.
Love the family of Craig Nobles
December 21, 2019
They went above and beyond and exceeded our expectations. This was my first time losing a loved one close to me and they made this process worry free and stress free. Everything was smooth. They kept us within our desired budget without losing the quality that we desired. I will forever be a customer of P & W, from the bottom of our hearts THANK YOU‼️
The beginning of Sept. 2019, I called Phillip and Wiley to pick up my Godson and handle the services. I never expected anything in return - this is what they do. Well, I received a thank you and sympathy card the following week. I said to my husband, "that was nice". Well today is our Godson's birthday... upon checking my mailbox, I pull out a card that recognizes our baby's birthday and acknowledges that his birthday is special. This REALLY is "Service Beyond Expectation"! Thanks Phillip and Wiley Mortuary! We couldn't do it without you!
I worked with Bernard and Jane at Phillips & Wiley throughout the whole mortuary planning process. They made a confusing and sad time in my life so much easier. They provided thoughtful attention to detail and personalized care for my specific needs. All my follow up questions and requests were immediately addressed by Bernard and Jane. The wood urn with the guitar is perfect and beautiful. Again, thank you for your help and persistence in fulfilling my families needs. Your work for me and my husband Will has been so kind, patient, caring, understanding . . I could go on and on. Please accept my deepest gratitude for a job well done. Peace, Chris Swanson
I made a mess of things, and Philip & Wiley Mortuary came right in and took the weight off my shoulders! Once my daddy was in the care of Philip &Wiley's I called or texted every day! His passing was unexpected and I acted as if he was in the hospital.. I asked how he was doing , was he ok? And each time they ensured me that he was well taken care of.. I even called to ask what size shoe he wore, and of course they took the time to find out! My family was unable to make it Phillip & Wiley Mortuary, Mr. Phillip was able to use Digital viewing for our first family viewing! I wasn't as ready as my other family members but, He gave me the time I needed to process the situation. We have not made it to the service part yet, but I know that this staff will help us celebrate My Daddy well... I will gladly say that this is the best Mortuary in FLORIDA!!! There are something's you can't ever repay a person for....These are called BLESSINGS 🙌🏿
Thank you Marcus Andre' Allen, Bernard Phillip & Wiley Mortuary!!!
Longest week of my life but my family was taking care of by Angels
The family of Jamie Baxter would like to extend a heartfelt appreciation to Bernard and the Phillip and Wiley staff. This was a very difficult time for us seeing as though my brothers passing was sudden,Bernard was there with us the entire time no matter what time I called or texted him he responded. The incredible job they did with my brother all the way to making sure our clothing selection was on point and adding his own spin to it blew us away .The service was just as we wanted .I would definitely recommend them .
We the Family of Anthony “Tony” Mangol will forever be grateful to P&W for their impeccable professional care shown to us at this most difficult time. The personal attention to every detail was exceptional. Your kind and caring spirit made this journey a little easier. May you continue to be blessed beyond measure in providing care for families in need.
The Lord bless the, and keep thee:
The Lord make his face shine upon thee, and be gracious unto thee:
The Lord lift up his countenance upon thee, and give thee peace.
Shirley Fayson Mangol
I will be forever grateful for the services provide by PWM. I walked into the Mortuary faced with the hardest task ever and left feeling as if I had conquered the world. They took my hand and walked me through every step. They provided resources to a caterer and helped me find a location. Every problem I faced, they provided a solution. They were readily available via text and/or phone call. They exceeded my expectations on every level. Thanks PWM for helping me give my grandmother the best home going celebration ever.
On behalf of myself and siblings, we would like to thank Phillip & Wiley Mortuary Inc. on the EXCELLENT services they provided us for my mom, Judy Ann Burley-Peoples from beginning to end. We were handled with care and the upmost respect during this difficult time. Words cannot express the professionalism that was displayed towards our family. Phillip & Wiley Mortuary Inc. is truly the best in its field of expertise by far. Again, on behalf of my family..We say THANK YOU....God Bless
I'm gratefully thankful for Phillip and Wiley Mortuary assisting me with much love, comfort, and respect as God called my son; Willie Woodard, home. They gave words of thoughts that made laughter as I remembered him as he was instead of tears. Thanks to You Phillip and Wiley Mortuary.
First, I'd like to give thanks to God for bringing us through the loss of Willie Woodard. Second, I would like to give a shout out to Phillip & Wiley Mortuary for helping us with a service on 4/27/19-100% more than expected. Other companies we're out more for money but they were more concern for us having satisfaction to the way we would like to have things done for his service. My brother looked handsome. Thanks Phillip & Wiley Mortuary for your professional service. May God Bless Your company as the days move forward.
We want to thank you all for the wonderful service on today for deacon gilford carter. We were well please. May god continue on bless yall business
Service beyond expectation could not be truer! Myself and my family will forever be grateful for the exceptional service! The owners and staff took the most amazing care of us during this very difficult time and had my husband looking so peaceful. I can not say thank you enough for everything!
I want to Thank the family at Phillip & Wiley for such a beautiful service for my mother. Everything was perfect. Bernard really put up with me stressing. He explained everything to me & not just trying to get money. This was my first funeral & he guided me in the right direction. Thanks
I cannot say enough wonderful things about Philip Wiley. My mom passed away on February 19, 2019 and like many of us I was unsure how to actually plan a funeral or even know my next step. They made the process seamless and for lack of a better phase, a pleasure. They were always available, answered all of my questions, handled the family drama with grace and gave us a beautiful visitation and graveside service. Thank you for everything.
I can recommend Phillip and WIley wholeheartedly. They treated me so kindly, and personally, making the process of such a hard time so much gentler.
I especially appreciated that they related to me as people. It helped.
I have attended many funerals but to say the least, hats off to Phillip & Wiley Mortuary of Melrose, Co-Founder/President, Mr. Bernard Phillip II and Co-Founder Vice President, Mr. Ronald Wiley. They did a superb job with the care of our loved one from start to finish, just phenomenal, along with all their staff that assisted during our loss. In your loss of a loved one, please do not hesitate to contact them, you will be fully satisfied. Again, thank you Phillip & Wiley Mortuary!!
They are one outstanding funeral home they help me all the way through working with my church to set up the memorial service they done outstanding work.
Thank you really isn't adequate to express how grateful my entire family is to you and your team at Phillip & Wiley Mortuary .The fact that you and your staff were able to pull my nephew service together in such a professional and beautiful manner was simply amazing, All my family asked me to Convery their deep appreciation to you. They were all very pleased with the entire service . on a more personal note my. Family and I will be forever be indebted to you for your friendship and loving caring manner you displayed in handling our family member thank you from the bottom of our hearts we never won't to loose a love one but when that time comes we will only trust in Phillip& Wiley Mortuary were they care about the people they serve .
Service beyond outstanding!! Met every need of my family during this difficult time. Went above and beyond to ensure satisfaction and it was very noticeable and appreciated. Not to mention, very reasonable and affordable.
Our family can not thank Phillip & Wiley Mortuary, Inc. enough. The loss of a loved one is never easy and we were stressed at the thought of finding a funeral home our loved one. We were lucky enough to be put in contact with Phillip & Wiley. Their compassion and professionalism towards our family and loved one was greatly appreciated, no request was unreasonable. They even gave us a very memorable gift at our loved ones service. Our family is extremely grateful, they not only live up to their motto of "Service beyond expectations", they go above and beyond. Your loved one couldn't be better hands. Thank you Phillip & Wiley for all that you do for families during their most difficult times.
My sister passed away suddenly in early October. She did not have insurance . We called around attempting to plan a funeral and quickly found out we were looking at around $10,000 easily, for a simple funeral. We happened upon Phillip and Wiley Mortuary of Melrose and were instantly relieved! They are very, very reasonably priced. They were extremely professional and went way above and beyond to make sure we were taken care of every step of the way! Including this morning when they contacted me to let me know my sister’s headstone was in, which I had totally forgotten to even inquire about! I highly recommend them to everyone! Please consider these guys should you unfortunately find yourself in need of services.
The Dennison family is very grateful for Phillip & Wiley Mortuary, Inc. During the time of our great loss. Phillip & Wiley Mortuary, Inc they was right there from the beginning to the end! Phillip & Wiley Mortuary, Inc handled our family with great dignity, prestige, and love! We can never repay them for showing up and showing out with great mortuary skills and dedication for our loved one! Phillip & Wiley Mortuary, Inc definitely lived up to their business motto, “Service Beyond Expectations!” If you are looking for an one on one, hard-working, and a beyond the box experience, Phillip & Wiley Mortuary, Inc will be the best choice for your love one and your family during the time of bereavement.
We are always interested in hearing from the families that we serve. Please take a moment to let us know how well we served you in your time of need. We very much appreciate your feedback.